The TELUS group acknowledges that our get the job done spans numerous Territories and Treaty regions and we've been grateful for the traditional Information Keepers and Elders that are with us today, anyone who has absent in advance of us and the youth that inspire us.
I are a Telus customer considering the fact that 2001. I moved to my new place in August of 2020 And that i am continue to waiting for an optik Television set box which i experienced requested proper right after I moved in.
Seems like somebody dropped the ball in your Optik Tv set box. I would abide by up with them to obtain this sorted out.
Hi RoHo_ and thanks for your time and energy, our staff is going to be content to explore this along with you. We will need additional information concerning your account so we'll send out you a private information shortly, thanks!
@Oleginza Wrote: I termed Telus CS at eight.55AM Mountain time and so they hanged up on me, declaring that I ought to simply call all through "regular Place of work hours". Is this for genuine?
I am in search of the phone number to phone to talk to some consultant and thinking if they are available in the weekend. I intend to make payment preparations and attempted to on chat, on the other hand they told me I must simply call.
Hello everyone, I really need to Get in touch with customer service with reference to modifying a payment arrangement. I needed to know if there is an electronic mail or other approach to Call them mainly because I'm Performing, and many occasions I try and contact And do not get to talk to somebody just before I should hold up.
I don't remember ever registering or mentioning the corporation beneath my profile. The support staff (in Philipines) advises me that it's an issue for that service provider of the individual I called, which I come across fairly absurd.
TELUS Television+ Problèmes d'authentification by using l'app Android et le internet site web Nous avons récemment souscrit au forfait EnContinu+ et nous avons reçu les courriels pour activer le forfait sur nos différents services.
Presented to upgrade our phones much too. She sent me some codes by means of textual content and electronic mail to relay to her. She then started to ask for my charge card to get a a single time rate.
Résolu! Nouveau forfait de données Les 6Go de données sur mon nouveau forfait acheté hier a été activé mais je peux pas vérifier combien de Go je consomme parce que quand je me connecte sur mon compte je peux voir que c'est toujours mon ancien forfait qui est actif alors que ça devrai.
TELUS launched our well-liked and free of charge Phone Command feature available for house cellphone and wireless postpaid customers nationally. Assisting block the vast majority of car-dialed phone calls from achieving customers.
So inefficient. An e-mail would have the message throughout a good deal simpler. The subsequent agent stated sorry and can reverse the final month’s cost and terminate it. The next month A further $7. Sigh. To the phone yet again over 1-1/two hour. The 2nd consultant was defending her employer and implying I had been Incorrect. Just cost me the $340 and halt the $seven month to month Monthly bill and cancel the digicam, I begged her, and then I ended the call. She still left a concept indicating she can't move forward While using the cancellation because I hung up. At this point I’m feeling bodily unwell from it. I connect with once more… 45 minutes. Make sure you, just conclude this romance now. Finally Yet another agent certain me It might be cancelled. In complete, above eleven several hours on the Telus internet support phone because February attempting to deal with the camera return. It felt like punishment… just as if I’m the enemy - just after expending around $forty,000 with Telus through the years and in no way when complained. I’m extremely patient and well mannered. My ask for was so straightforward. The whole thing was built painfully intricate and prolonged for months.
I have created several mobile phone calls, I've clicked on "Alternatively, you can contact our TELUS Administration Staff below". concluded the shape, without any response, and completed A further variety on MyTelus as well as go no response.
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